**Refunds and Returns Policy for Mira's Miraculous Craft**
At Mira's Miraculous Craft, we take pride in the quality and uniqueness of our handmade products. We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a comprehensive refunds and returns policy to ensure a smooth and fair process.
**Returns:**
- **Eligibility**: Items can be returned within 30 days of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- **Non-returnable Items**: Certain items, such as custom-ordered or personalized products, cannot be returned unless they arrive damaged or defective.
- **Process**: To initiate a return, please contact our customer service team at [email protected] with your order number and a brief description of the issue. We will guide you through the return process and provide you with a return shipping address.
**Refunds:**
- **Inspection**: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- **Approved Refunds**: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
- **Partial Refunds**: In certain situations, only partial refunds may be granted (e.g., items not in their original condition, or items returned after 30 days).
**Exchanges:**
- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [email protected].
**Shipping:**
- You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund if applicable.
Your satisfaction is our top priority, and we are here to assist you with any questions or concerns. Thank you for choosing Mira's Miraculous Craft!